Schuh

The Client

Schuh opened their first shoe store in Edinburgh in 1981. Since then, the company have grown to over 100 stores in the UK and Europe with a successful online shop and a huge fan base on Facebook and Twitter. In 2014, they won the Micros Grand Prix Golden Chariot Award for Delivery Excellence.

The Challenge

With their customers’ satisfaction in mind, Schuh invested in a southern distribution centre which is located behind a large retail store in the New Square shopping district in West Bromwich. The distribution centre organises the delivery of shoes ordered online, ensuring a 24 hour delivery time for the entire UK.
Schuh approached CSI with the project of fitting out this new distribution centre to make the most of the available space.
Separate storage areas were required to keep the stock for the retail shop separate from the RDC’s stock for online purchases. Areas dedicated to administration and packing had to be included as well.

The Solution

To make the most of the available height in the storage area, CSI designed a bespoke HI280 two tier shelving system that is 6 metres high. Open grid walkways and mezzanine flooring are supported on back to back shelving.
This allows Schuh to make the most of the available storage space. No expensive access equipment is needed and as the mezzanine floor is supported by the shelving itself, no storage space is lost to floor beams and services.

In order to ensure a quick processing of products and orders, the CSI team also installed a goods lift, a chute for dispatches and packing benches.

The Results

By utilising the height of the warehouse, CSI was able to create an optimal storage solution which maximised the available storage space. The use of high quality components ensures a durable and well-engineered installation. By adding a goods lift, a chute and packing benches to the mezzanine floor, CSI created an efficient workflow ensuring fast delivery times and excellent customer service.